Meet Frederike: Developer and Leader of RelationshipOS

RelationshipOS Innovator | CRM Expert | Relationship Enthusiast


Frederike Falke

Hi, I'm Frederike, and I'm passionate about helping people build stronger, more meaningful connections.

With over 7 years of experience in B2B SaaS, including roles at LinkedIn and Seismic, I've seen firsthand the power of well-managed relationships in both personal and professional spheres.

My journey from Customer Success and Sales leadership to Product Management has given me a unique perspective on how technology can enhance human connections. Now, I'm on a mission to revolutionize relationship management through RelationshipOS.

When I'm not consulting on CRM systems or developing new relationship management tools, you can find me hosting 'The Messy Hilarious Relationship Podcast' or penning articles and poetry about the intricacies of human connections.

Let's Build Better Relationships Together!

Curriculum Vitae

Work Highlights

Customer Success and Sales leader transitioning to product management/marketing. 7+ years B2B SaaS experience, specializing in CRM systems and relationship-building tools.

RelationshipOS Builder

June 2022 - Present

Product Management for Sales Enablement Tech Startup

Advised B2B SaaS firms: 30% retention increase, systems upgrade

Consulted Fortune 100 company: 96/100 NPS score

Sales & Customer Success Leadership

Aug 2020 - May 2022

Led CS at Seismic: 95% renewal rate, $2M+ expansion revenue

Managed sales team at Miro: 67% to 107% quota improvement

Customer Success & Relationship Manager

Feb 2019 - Jul 2020

Enterprise Relationship Manager: $15M post-sale revenue

Increased client health score from 12% to 75%, <6% churn rate

Head of Customer Success & Support

Dec 2017 - Jan 2019

Head of CS & Support: 9.5/10 NPS, 94% retention rate

Increased systems and tools, built product marketing flow

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